{"id":6934,"date":"2026-05-27T19:55:05","date_gmt":"2026-05-27T19:55:05","guid":{"rendered":"https:\/\/transporaction.com\/survey-form-public-and-paratransit-transport-18\/"},"modified":"2026-05-27T19:55:12","modified_gmt":"2026-05-27T19:55:12","slug":"survey-form-public-and-paratransit-transport-18","status":"publish","type":"page","link":"https:\/\/transporaction.com\/en\/survey-form-public-and-paratransit-transport-18\/","title":{"rendered":"Survey Form: Public and Paratransit Transport 18+"},"content":{"rendered":"\t\t
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Survey Form: Public and Paratransit Transport 18+<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dear Sir\/Madam,<\/p>\n

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TransporAction Pontiac is currently conducting a survey among public and paratransit transport users aged 18 and over.<\/p>\n

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Thank you for taking 5 to 10 minutes of your time to answer the following questions. The survey is completely anonymous, and none of your answers will be used to identify you.<\/p>\n

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Please complete the questionnaire and return it to us using the enclosed postage-paid envelope.<\/p>\n

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Thank you for your cooperation.<\/p>\n

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Management<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    Hello,\n<\/p>\n

    TransporAction Pontiac is conducting a satisfaction survey among adapted and collective clients aged 18 and older.<\/em>\n<\/p>\n

    Thank you for taking 5 to 10 minutes of your time to answer the following questions. The survey is completely anonymous, and none of your answers will allow you to be identified. Please complete the questionnaire and return it to us in the enclosed stamped envelope. Thank you in advance for your collaboration.\n<\/p>\n

    The management\n<\/p>\n

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    Section 1 - General information\n<\/h3>\n

    In a typical month, how many trips do you take with TransporAction service, whether it is by minibus, adapted van or volunteers?\n<\/p>\n

    *Note: A round trip counts for two trips.<\/em>\n<\/p>\n

    Please write down the number of trips :\n<\/p>\n

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    Section 2 Service\n<\/h3>\n

    Did you know about TransporAction service?\n<\/p>\n

    Yes<\/span><\/span>No<\/span><\/span><\/span><\/span>\n<\/p>\n

    Would you be interested to use the service? Why would you not be interested in using the service?\n<\/p>\n

    I do not know of it<\/span><\/span>I do not use it often enough<\/span><\/span>I prefer to take another service<\/span><\/span>I am not sure that my request would be accepted<\/span><\/span>Other reason, please explain below :<\/span><\/span><\/span><\/span>\n<\/p>\n

    The following questions concern the last reservation you made by telephone.\n<\/p>\n

    When you cannot get through to the service by telephone, what do you usually do? Several answers are possible.\n<\/p>\n

    I call again within the hour<\/span><\/span>I call again later during the day<\/span><\/span>I call again the next day or another day<\/span><\/span>I change my plans and don't use TransporAction<\/span><\/span>Other, please specify below :<\/span><\/span><\/span><\/span>\n<\/p>\n

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    Section 4 - Your satisfaction with the transportation service\n<\/h3>\n

    The following questions concern the trips you have made in the last month.\n<\/p>\n

    In which type of vehicle have you travelled most often in the last month :\n<\/p>\n

    Adapted minibus (with a wheelchair lift)<\/span><\/span>Adapted minivan<\/span><\/span>Volunteer driver<\/span><\/span><\/span><\/span>\n<\/p>\n

    How satisfied were you in general with the service provided by TransporAction Pontiac in the last month?\n<\/p>\n

    1<\/span><\/span>2<\/span><\/span>3<\/span><\/span><\/span><\/span>\n<\/p>\n

    How satisfied were you with the following aspects of the service :\n<\/p>\n

    During your trips in adapted transportation or with a volunteer driver, how SAFE did you feel?\n<\/p>\n

    1<\/span><\/span>2<\/span><\/span>3<\/span><\/span><\/span><\/span>\n<\/p>\n

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    Section 5. General comments\n<\/h3>\n

    Would you like to share any other comments about the service or suggest opportunities for improvement?\n<\/p>\n