{"id":6676,"date":"2024-02-21T13:56:50","date_gmt":"2024-02-21T13:56:50","guid":{"rendered":"https:\/\/transporaction.com\/privacy-policy\/"},"modified":"2026-04-28T02:02:13","modified_gmt":"2026-04-28T02:02:13","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/transporaction.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6676\" class=\"elementor elementor-6676 elementor-6638\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-08a80e9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"08a80e9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fe8f35a\" data-id=\"fe8f35a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30b35bf elementor-widget elementor-widget-heading\" data-id=\"30b35bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12e926c elementor-widget elementor-widget-text-editor\" data-id=\"12e926c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>At TransporAction Pontiac, hereinafter referred to by the acronym (TAP), we firmly believe in the importance of protecting the personal information of our users, volunteer drivers, employees, and representative-directors (hereinafter referred to as &#8220;you&#8221;, &#8220;your&#8221;). We are subject to the Act respecting the protection of personal information and, as such, we are committed to maintaining the confidentiality of the personal information we collect in the course of our activities (hereinafter referred to as &#8220;we&#8221;, &#8220;us&#8221;, &#8220;our&#8221;).<\/p><br><br><p>Our privacy policy (the &#8220;Policy&#8221;) aims to inform you of our practices regarding the collection, use, disclosure, and retention of personal information. By choosing to provide us with personal information (whether via our website, our client portal, by email, in person, or by telephone), you accept the terms and conditions of this Privacy Policy and authorize us to process your personal information in accordance with it, for the purposes set out below.<\/p><br><br><h2>DEFINITIONS<\/h2><br><p>For the purposes of this Privacy Policy:<\/p><br><ul>\r\n    <li>Account means a unique account created so that you can access our website or parts of it.<\/li>\r\n    <li>Cookies are small files that are placed on your computer, mobile device, or any other device by a website, containing the details of your browsing history on that website, among its many uses.<\/li>\r\n    <li>Device means any device\u2014a computer, a cell phone, or a digital tablet\u2014capable of accessing the Website.<\/li>\r\n    <li>Personal Information or data means any information or intelligence relating to an identified or identifiable individual.<\/li>\r\n    <li>Service Provider means any natural or legal person who processes such data on behalf of TAP. These are third-party companies or individuals retained by TAP to facilitate the Service, to provide the Service on behalf of TAP, to perform services related to the Service, or to assist TAP in analyzing how the Service is used.<\/li>\r\n    <li>Third-Party Service means any website or social network site through which a user can log in or create an account to use the Service.<\/li>\r\n    <li>Usage Data means data collected automatically, whether generated by the use of the website or by the website infrastructure itself (for example, the duration of a page visit).<\/li>\r\n    <li>Website means the TAP website accessible at <a href=\"https:\/\/www.transporaction.com\">www.transporaction.com<\/a><\/li>\r\n    <li>User means the individual who accesses or uses the Website, or the company or legal entity on whose behalf that individual accesses or uses the website, as the case may be.<\/li>\r\n    <li>We may use cookies to collect usage data and improve your experience on our Website. We may also use third-party services, such as Google Analytics.<\/li>\r\n<\/ul><br><br><h2>CONSENT<\/h2><br><p>We are committed to protecting the privacy of our users and only collect and use personal information with their consent and to the extent permitted or required by law.<\/p><br><br><p>By using our website located at <a href=\"https:\/\/transporaction.com\/en\/\">https:\/\/transporaction.com<\/a> or by providing us with personal information, you accept the terms of our privacy policy and consent to the collection and use of your personal information in accordance with this policy.<\/p><br><br><p>You may withdraw your consent at any time, except in cases where law or existing contracts restrict it. We will inform you of the consequences of such a withdrawal, including the possibility that we may not be able to provide a product or process a request. Please note that your decision to withdraw your consent will be recorded in our records.<\/p><br><br><p>In certain circumstances, we may be required to collect, use, or disclose personal information without your consent. This may occur when legal, medical, or security reasons make it impossible or impractical to obtain your consent, or when the information is collected as part of an investigation into a possible breach of contract, the prevention or detection of fraud, or for law enforcement purposes.<\/p><br><br><h2>COLLECTION AND USE OF YOUR PERSONAL INFORMATION<\/h2><br><p>When you use our website, we may ask you to provide us with certain personal information that can be used to contact or identify you. This information may include, but is not limited to:<\/p><br><ul>\r\n    <li>Contact information such as name, address, email address, and phone number;<\/li>\r\n    <li>Biographical information such as job title, employer, photography, and video or audio content;<\/li>\r\n    <li>Marketing communication preferences and related information, such as feedback and responses to surveys or otherwise;<\/li>\r\n    <li>Financial and billing information such as billing address, bank account, credit card number, and other payment-related information;<\/li>\r\n    <li>Service information, such as details of services we have provided to you;<\/li>\r\n    <li>Recruitment-related information;<\/li>\r\n    <li>Usage data may include information such as your device&#8217;s IP address, browser type, browser version, the pages of our Website that you visit, the date and time of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data;<\/li>\r\n    <li>If you access our website via a mobile device, we may automatically collect certain information, including the type of mobile device you use, your mobile device&#8217;s unique identifier, your mobile device&#8217;s IP address, your mobile device&#8217;s operating system, the type of mobile internet browser you use, unique device identifiers, and other diagnostic data.<\/li>\r\n    <li>We may also collect information that your browser sends when you visit our website or access our website via a mobile device.<\/li>\r\n    <li>Any other personal information provided. Please note that if you provide us with personal information about other people (such as your clients, directors, officers, shareholders, employees, or beneficial owners), you must ensure that you have given those individuals an appropriate notice indicating that you are providing us with their information and that you have obtained their consent to this disclosure.<\/li>\r\n<\/ul><br><br><h2>WE MAY USE YOUR PERSONAL INFORMATION FOR THE FOLLOWING PURPOSES:<\/h2><br><p>The collection, use, and disclosure of personal information by TAP will be limited to what is necessary for the purposes for which it is collected.<\/p><br><br><p>TAP collects personal information for various reasons, including:<\/p><br><ul>\r\n    <li>Responding to your requests;<\/li>\r\n    <li>Processing payments and issuing receipts;<\/li>\r\n    <li>Completing your registration for an event, training, newsletter, website download, or webinar registration you wish to attend;<\/li>\r\n    <li>Managing our human resources and service agreements;<\/li>\r\n    <li>Respecting your opt-out choices;<\/li>\r\n    <li>To operate, maintain, improve, and provide all website features, to provide requested services and information, to respond to comments and questions, and to provide support to website users;<\/li>\r\n    <li>To provide and improve our website, to understand how users interact with our website, and to personalize your online experience. Additionally, we may use your information to manage your account as a website user, including giving you access to different features and responding to your requests.<\/li>\r\n    <li>We may also use your information to send you marketing communications or to notify you of any significant changes to our website or organization. Please note that we will not share your information with third parties for marketing purposes unless you expressly consent to it.<\/li>\r\n    <li>To send information, special offers, and news about our products, services, and events similar to those you have already purchased or that have piqued your interest, in accordance with applicable laws regarding commercial electronic messages. If you no longer wish to receive such communications, you can unsubscribe at any time by following the instructions provided in our emails or by contacting us directly.<\/li>\r\n<\/ul><br><h2>WE MAY USE YOUR PERSONAL INFORMATION FOR THE FOLLOWING PURPOSES:<\/h2><br><p>The collection, use, and disclosure of personal information by TAP will be limited to what is necessary for the purposes for which it is collected.<\/p><br><br><p>TAP collects personal information for various reasons, including:<\/p><br><ul>\r\n    <li>Responding to your requests;<\/li>\r\n    <li>Processing payments and issuing receipts;<\/li>\r\n    <li>Completing your registration for an event, training, newsletter, website download, or webinar registration you wish to attend;<\/li>\r\n    <li>Managing our human resources and service agreements;<\/li>\r\n    <li>Respecting your opt-out choices;<\/li>\r\n    <li>To operate, maintain, improve, and provide all website features, to provide requested services and information, to respond to comments and questions, and to provide support to website users;<\/li>\r\n    <li>To provide and improve our website, to understand how users interact with our website, and to personalize your online experience. Additionally, we may use your information to manage your account as a website user, including giving you access to different features and responding to your requests.<\/li>\r\n    <li>We may also use your information to send you marketing communications or to notify you of any significant changes to our website or organization. Please note that we will not share your information with third parties for marketing purposes unless you expressly consent to it.<\/li>\r\n    <li>To send information, special offers, and news about our products, services, and events similar to those you have already purchased or that have piqued your interest, in accordance with applicable laws regarding commercial electronic messages. If you no longer wish to receive such communications, you can unsubscribe at any time by following the instructions provided in our emails or by contacting us directly.<\/li>\r\n<\/ul><br><br><h2>ACCURACY OF INFORMATION<\/h2><br><p>We make every effort to ensure that your personal information is as accurate and complete as necessary for the purposes of its collection, use, or disclosure.<\/p><br><br><h2>USE OF COOKIES AND GOOGLE ANALYTICS<\/h2><br><p>We use tracking technologies such as cookies, tags, and scripts to improve and analyze our website. We use temporary and persistent cookies for various reasons, including providing services available on the website, authenticating users, personalizing the user experience, and tracking information related to website traffic and usage.<\/p><br><br><p>Some cookies are essential to provide the requested services and to prevent fraudulent use of user accounts. We also use persistent cookies to remember user choices, such as login IDs and language preferences, to improve the user experience.<\/p><br><br><p>We also use persistent tracking and performance cookies to monitor website traffic information and to test new pages, features, or functionalities of the website to observe user reactions. These cookies may be administered by third parties and may identify you directly or indirectly as an individual visitor.<\/p><br><br><p>You can configure your browser to refuse cookies or to be notified when a cookie is sent. However, please note that some parts of our website may not function properly if you refuse cookies.<\/p><br><br><a href=\"https:\/\/transporaction.com\/en\/cookie-policy\/\" target=\"_blank\" rel=\"noopener\">Our Cookie Policy<\/a><br><br><h2>ANALYTICAL DATA<\/h2><br><p>We may use third parties, such as Google Analytics, to help us collect and analyze information about the sections visited on the Website to evaluate and improve the user experience and the website. These third parties may use cookies and other tracking technologies. If you wish to prevent the storage and processing of this data (including your IP address) by Google, you can download and install the browser plugin available at the following link: <a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout?hl=en\" target=\"_blank\" rel=\"noopener\">Google Analytics Opt-out Browser Add-on download page<\/a>.<\/p><br><br><p>You can also review the Google Analytics privacy policy by clicking the following link: <a href=\"http:\/\/www.google.com\/intl\/en\/policies\/privacy\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy &#038; Terms of Service \u2013 Google<\/a>.<\/p><br><br><h2>CONVERSION PIXELS<\/h2><br><p>Conversion pixels, also known as &#8220;clear GIFs&#8221; or &#8220;web beacons,&#8221; are tiny images, usually a single pixel, that can be placed on a web page or in an email to tell us when you have viewed that page or opened that email and to analyze response rates.<\/p><br><br><h2>RETENTION AND DESTRUCTION OF PERSONAL INFORMATION<\/h2><br><p>We will only retain your personal data for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use it to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal policies.<\/p><br><br><p>We will also retain usage data for internal analysis purposes. This data is generally retained for a shorter period, unless it is used to strengthen security or improve the functionality of our website, or if we are legally obligated to retain it longer.<\/p><br><br><h2>DISCLOSURE OF YOUR PERSONAL INFORMATION<\/h2><br><p>Your data, including your personal data, is processed at our operational offices.<\/p><br><br><p>Every employee, director, volunteer, independent contractor, or ad hoc advisor working within our Board of Directors&#8217; committees commits to respecting the personal information we collect. Furthermore, these individuals commit to maintaining the confidentiality of information specific to our activities and not to disclose it or make personal use of it or use it for the benefit of others. This commitment exists from the moment the employee, director, volunteer, independent contractor, or ad hoc advisor takes office and continues indefinitely.<\/p><br><br><h2>SALE OR TRANSFER OF ORGANIZATION OR ASSETS<\/h2><br><p>When an organization undergoes a merger or transfer, your personal data may also be transferred. If this occurs, TAP Pontiac will require the successor to use your personal data in accordance with this Privacy Policy. This includes the use of your personal data only by the acquirer and its affiliates. If we are involved in a reorganization, dissolution, or liquidation, this may also result in the transfer of your personal data to a third party. In all cases, we will strive to protect your personal data and inform you of any transfer to the extent required by applicable law.<\/p><br><br><h2>SECURITY OF YOUR PERSONAL INFORMATION<\/h2><br><p>We have implemented appropriate physical, technical, and administrative security measures to protect the personal data you provide to us against unauthorized access, use, or disclosure. These measures are regularly re-evaluated and improved to ensure optimal protection of your data.<\/p><br><br><p>While we do our best to protect your personal data, it is important to keep in mind that no method of transmission over the Internet or method of electronic storage is 100% secure. We therefore cannot guarantee its absolute security.<\/p><br><br><p>It is also important to note that we cannot be held responsible for personal data you share with other users or publish in public spaces such as our blogs. These public spaces can be consulted or viewed by anyone visiting our website and are therefore not covered by this policy.<\/p><br><br><h2>LINKS TO OTHER WEBSITES<\/h2><br><p>Our website may contain links to third-party websites. When you follow these links, you leave our website. Information exchanged at that point is no longer subject to our privacy policy. We recommend that you review the privacy statements of other websites you visit before providing any information.<\/p><br><br><h2>CHILDREN&#8217;S PRIVACY<\/h2><br><p>We do not knowingly collect or solicit personal information from children under the age of 13. By using our Website, you represent that you are at least 13 years old. If you are under 13, please do not attempt to send us any personal information. If we discover that we have inadvertently collected personal information from a user under the age of 13, we will attempt to delete that information from our files and records immediately. We also encourage minor users of the Website aged 13 or older to ask their parents or guardians for permission before sending any information about themselves over the Internet.<\/p><br><br><p>If you believe that a child under the age of 13 has provided us with personal information, please contact us using the contact details provided in the following section.<\/p><br><br><h2>YOUR RIGHTS<\/h2><br><p>You have the right to know if we hold personal information about you and to consult that information. You also have the right to ask how we collected your information, how we used it, and to whom it may have been disclosed.<\/p><br><br><p>Subject to applicable laws, upon receipt of a written request from an individual and after verification of their identity, we will inform the individual if we hold personal information about them and communicate that information to them. We may refuse an individual access to their information in accordance with applicable laws, in which case we will provide reasons for the refusal.<\/p><br><br><p><strong>Any request for access to information or request for modification can be sent to the person responsible for the protection of personal information at the following address:<\/strong><\/p><br><br><p>By email: <a class=\"linkss\" href=\"mailto:info@transporaction.com\">info@transporaction.com<\/a><br>\r\nBy postal mail: 1226, route 148, Campbell\u2019s Bay, Qu\u00e9bec J0X 1K0<\/p><br><br><h2>COMPLAINTS AND CONCERNS<\/h2><br><p>Our staff and representatives are trained to respond to questions or concerns regarding your personal information. If you are not satisfied with the response from our employee or representative, you can contact the person responsible for privacy at the address mentioned above.<\/p><br><br><h2>MODIFICATION OF THE PRIVACY POLICY<\/h2><br><p>We may modify this policy from time to time and will post the most recent version online. We encourage you to regularly review this privacy policy to stay informed of any changes.<\/p><br><br><p>Last updated June 26, 2024<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy At TransporAction Pontiac, hereinafter referred to by the acronym (TAP), we firmly believe in the importance of protecting the personal information of our users, volunteer drivers, employees, and representative-directors (hereinafter referred to as &#8220;you&#8221;, &#8220;your&#8221;). We are subject to the Act respecting the protection of personal information and, as such, we are committed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6676","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/transporaction.com\/en\/wp-json\/wp\/v2\/pages\/6676","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transporaction.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/transporaction.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/transporaction.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/transporaction.com\/en\/wp-json\/wp\/v2\/comments?post=6676"}],"version-history":[{"count":2,"href":"https:\/\/transporaction.com\/en\/wp-json\/wp\/v2\/pages\/6676\/revisions"}],"predecessor-version":[{"id":6888,"href":"https:\/\/transporaction.com\/en\/wp-json\/wp\/v2\/pages\/6676\/revisions\/6888"}],"wp:attachment":[{"href":"https:\/\/transporaction.com\/en\/wp-json\/wp\/v2\/media?parent=6676"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}