TransporAction Pontiac
en action depuis 2004!
Public and Accessible Transit Service
We treat our members as we would like to be treated!
Our daily goal is very simple: to provide you with quality transportation that respects the needs of our riders.
Fares
To see the price list for collective transportation by volunteer drivers, Click here Pour voir la grille tarifaire pour la transport adapté (véhicule adapté) Click here
Brochure
Want to know more information on TransporAction Pontiac? Click here
Municipalities Served
We serve the greater MRC Pontiac region as well as the Municipality of Pontiac. See map Click here
Attendant
A mandatory attendant is permitted if the user requires medical assistance during transport (as determined by their accessible services form and/or a medical note on file). In this case, the person's attendant travels for free.
For any other type of attendant, the client must pay the attendant's fare (see fare table).
For any questions regarding attendants, please contact our office.
Cancellation
Cancellation of a transportation request must be made 24 hours in advance and the user must respect the previous terms and conditions in case of cancellation. Failing to do so, a $10 fee will be required.
Become a Volunteer
To become a volunteer with TransporAction Pontiac, the person must first complete the information sheet provided by our office, have a valid driver's licence, and have no criminal record. To this end, TAP must request a criminal record check from the competent authorities before the volunteer can start. In addition, the volunteer must provide proof of vehicle registration and insurance, as well as a void cheque. For more information Click here.
Our team is ready to serve you
We serve the greater Pontiac region
To book, call 819-648-2223 and speak with one of our representatives, or leave us a message on the answering machine at any time.
Mission
To implement and manage an integrated public transit system within the territory of the MRC Pontiac and the Municipality of Pontiac. To this end, the organization may, among other things:
TransporAction Pontiac’s mission is to promote mobility within the MRC Pontiac territory, notably with the goal of: breaking isolation and enabling the integration of people without access to transportation, offering an alternative to individual car use (solo driving), and fostering the sustainable development of the MRC Pontiac communities in their social, economic, and environmental dimensions, as well as in terms of social capital. Furthermore, TransporAction Pontiac’s Accessible and Public Transit services are developing expertise in the management and organization of mobility in all its forms.
To promote and facilitate the optimal use of existing transportation services within the covered territory
To promote and support the development of new transportation services in order to meet unfulfilled needs
History
Founded in 2004, TransporAction Pontiac was the first organization granted the right by the Ministère des Transports du Québec to operate both public and accessible transit services under one roof. Today, this is the preferred practice throughout Quebec.
In Collaboration
Here is the list of our partners
It goes without saying that we are proud to work with our partners, carrier partners, and financial partners.
TEAM
Sylvie Bertrand
General Manager
Mélanie Ostrom
Administrative Secretary
Mariette Pleau
Dispatcher
Elaine Gautier
Administrative / Accounting Manager
Nathalie Duval
Administrative / Accounting Agent
Germain Bélair
Driver
VEHICLE FLEET
Accessible Van
Quantity in service : 3
Bus 2 & 3
Sitting capacity : 18 mobile / 8 mobile + 5 wheelchairsBus 4
Sitting capacity : 18 mobile/8 mobile + 4 wheelchairs
Mini Bus
Quantity in service : 3
Bus 2 & 3
Sitting capacity : 18 mobile / 8 mobile + 5 wheelchairs
Bus 4
Sitting capacity: 18 mobile/8 mobile + 4 wheelchairs
Promaster
Quantity in service : 1
Seating capacity: 5 mobile + 2 wheelchairs/4 mobile +3 wheelchairs
ELIGIBILITY CRITERIA
Users must respect the rules and conditions of use at all times. All of TransporAction Pontiac’s rules and conditions of use can be found in the user policy (hyperlink to the policy)
Collective transport is an alternative to public transit. Considering the low population density, this type of transit cannot be implemented. Thus, rather than using permanent bus services with pre-established routes, which are very expensive, collective transport uses volunteer drivers.
To be eligible for the collective transport service offered by TransporAction Pontiac, the person must:
a) Be a permanent resident in the territory of one of the served municipalities or the Municipality of Pontiac and have a valid Quebec health insurance card number.
b) Be 65 years of age or older or not own a car (some medical cases may be temporarily admitted (please check with TransporAction Pontiac staff).
c) Comply with the policies, regulations, codes, and other rules of TAP, the government, or other institutions.
Accessible transit is a shared-ride service adapted for people with a physical, intellectual, or psychological disability, or a loss of autonomy. The person may be accompanied by an attendant when essential for their mobility.
To be eligible for the accessible transit service offered by TransporAction Pontiac, the person must:
a) Be a permanent resident in the territory of one of the served municipalities (or be admitted from another territory) and have your Quebec health insurance card number;
b) Meet the criteria set out in the Ministère des Transports du Québec’s accessible transit eligibility policy.
c) Submit an application for admission to TAP, using the required forms.
d) Be accepted by the admissions committee.
e) Comply with the policies, regulations, codes, and other rules of TAP, the government, or other institutions.
For weekend transportation, the reservation must be made before 4:00 p.m. on Thursday. Transport pairing will be applied where possible.
Contact Us
- By phone 819-648-2223
- Toll free 1-877-648-2223
- Fax 1-877-657-9475
- Email info@transporaction.com
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By mail
TransporAction Pontiac 1226A, route 148 Campbell’s Bay, Québec J0X 1K0